Privacy Policy




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        <div align="center">  <h1><b>Privacy Policy</b></h1></div>

        <p>Our Privacy Policy applies to all who make use of our Application and Website, which we refer to as &ldquo;<strong>our Platforms</strong>&rdquo;, which users use to access and purchase products and services</p>

        <p>It is important that all policies be read, the Privacy policy with the Terms and Conditions, any Privacy notices supplied or any Policy we may provide when we collect or use your personal information as the purpose of the Privacy policy is to set up how, when and why   Taxi Saver (PTY) LTD use your personal information in accordance with the Protection of Personal Information Act 4 of 2013(&ldquo;POPI&rdquo;)</p>

        <p>We regard your privacy and therefore take protecting your personal information very serious Every time you make use of our Platforms, we strive to ensure that you experience an excellent service, and to ensure this we need to use some of your personal information By using our Platform, you agree that you have read and agree to the Privacy policy which describes to you how we handle the personal information that we have collected about you and/or received from you</p>

        <p>Personal Information Collected and the Process</p>

        <p>Taxi Saver (PTY) LTD processes Personal Information in a manner that is specific, objective, appropriate, applicable, and sensible For users to make use or access our Platforms we collect and process some Personal Information to render our services to users</p>

        <p>When you register to use our Platforms, we may collect the following Personal Information:</p>

        <ol>
            <li>Name and Surname</li>
            <li>Email Address</li>
            <li>Physical Address</li>
            <li>Mobile Phone Number</li>
            <li>Gender</li>
            <li>Online Identifiers</li>
            <li>Date of Birth; and/or</li>
            <li>Identification Number</li>
        </ol>

        <p>Should your Personal Information change or you wish to amend and/or correct this Personal Information you can do this by updating your registered user information in your account profile</p>

        <p>Users declare that the personal information provided is true, correct, recent and accurate and is not a misrepresentation or impersonation of any person or entity nor is it a false misrepresentation or state of the user&rsquo;s connection with anyone or anything</p>

        <p><u>Information from the use of our Platforms</u></p>

        <p>When you access our Platforms, though you are not a registered user, Taxi Saver (PTY) LTD processes some of your personal information Depending on which method is used to access and use our platforms, we may receive your:</p>

        <ol>
            <li>Login information, through online identifiers, including information on when, how and for how long you use our platforms, which content you view and the search enquiries you make</li>
            <li>Information about you from third parties such as social media</li>
            <li>Which device, browser, internet protocol address or operating system you use to access our Platforms</li>
            <li>Devices global positioning system signal, geographic location, your nearby cell tower and Wi-Fi networks which we get the information when you use location enabled services</li>
        </ol>

        <p>Why do we process your personal information</p>

        <ol>
            <li>To be able to identify you and verify your identity</li>
            <li>To create a user account for you</li>
            <li>To enter a contract with you</li>
            <li>To fulfil our contractual obligations to you when you use our Platforms</li>
            <li>Provide you with information on the products or services you request</li>
            <li>Be able to communicate with you about our Platforms and provide information regarding product and services billing, quality control, complaints resolutions and support services</li>
            <li>Notify you of any changes to services and products, Terms and Conditions and/or any other important notices on products and services</li>
            <li>Get feedback from you which we may need to develop and grow our business</li>
            <li>Research and statistical purposes, which do not include any personal information and cannot be linked to you nor can you be identified from them</li>
            <li>To be able to send information to you about products and services or any other information which may interest you</li>
            <li>Comply with legal and regulatory obligations</li>
        </ol>

        <p><u>The Retention and Restriction of these records</u></p>

        <p>Personal information will be kept for as long as</p>

        <ol>
            <li>It is required or allowed by law and in line with the retention policy</li>
            <li>It is necessary to uphold the contract between you and us</li>
            <li>Needed to provide products and services to you</li>
            <li>You have agreed that we may keep your personal information unless you request us to stop processing your personal information</li>
        </ol>

        <p>We will reserve your personal information for as long as it is deemed necessary to achieve the purpose of which the information was gathered or processed for In a case where information was gathered for more than one purpose, information will be kept until the last reason of purpose has expired</p>

        <p>By accessing and using our Platforms, you give us consent to retain records of your personal information until such purpose of retaining information was complete</p>

        <p><u>Tracking User and Cookies</u></p>

        <p>We may use cookies on our website to improve your experience when you access or use our Platforms Cookies are pieces of data from a website that are stored with a web browser that a website can retrieve later, they do not contain any personal information We use cookies to</p>

        <ol>
            <li>Have a user-friendly Platform</li>
            <li>Personalise user interactions, tailor your interest and needs to our products and services</li>
            <li>Provide you with relevant adverts</li>
            <li>If you are not a registered user to send you Opt-In marketing communication</li>
        </ol>

        <p>We will never use your Personal information for any other purpose without your permission</p>

        <p>You consent to the use of our cookies when you access and use our Platforms</p>

        <p><u>When can you opt out from marketing communication</u></p>

        <p>You have the right to Opt-out by requesting us to not contact you for marketing purposes using any form of communication like automatic email and SMS notification and/or automatic calling machines we may send</p>

        <p><u>Who else can process your personal information</u></p>

        <p>We do not sell your personal information to any third parties for marketing or any other purpose We may provide your information to:</p>

        <ul>
            <li>Our staff/employees in Taxi Saver (PTY) LTD and/or third-party service providers, for them to assist us with our interaction with you via our Platforms when you order food or when the food is delivered to you</li>
            <li>Chef/Kitchens and/ or Courier for them to be able to assist you with your food order and delivery</li>
            <li>Law enforcement officers, government officials, fraud agencies or third parties when disclosure is necessary due to a connection with any investigation due to an illegal activity suspected</li>
            <li>Our service providers who only use personal information in connection with the services they provide and not for any other purpose</li>
        </ul>

        <p><u>Personal information outside South Africa</u></p>

        <p>We may send certain Personal information outside South Africa to our service providers as set out above, service providers may assist with our data storage and back ups and therefore when we send your Personal information, we ensure that we do so according to the law as set out in the POPI Act</p>

        <p>You consent to us transferring your personal information outside South Africa as per POPI Act when you access and use our Platforms</p>

        <p>Personal Information Secured</p>

        <p>We have policies, procedures, and controls in place to ensure we secure your personal information with integrity and confidentiality</p>

        <p>Should you wish to disclose your personal information to any third party other than Taxi Saver (PTY) LTD, Taxi Saver (PTY) LTD will not be liable for any loss or damage you may suffer due to sharing your personal information Any disclosure to such third parties is out of our control and we therefore advise that you always read the privacy policy of such third parties</p>

        <p>How to lodge a complaint</p>

        <p>If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy, you can lodge a complaint with the Information Regulator</p>

        <p>The contact details of the Information Regulator are available on its website at:&nbsp;<a href="https://justicegovza/inforeg/" target="_blank">https://justicegovza/inforeg/</a></p>

        <p>This version may be replaced due to updates, when you use our Platforms, the version posted applies to you</p>

        <p>Knowing your Rights</p>

        <p>You have the right to:</p>

        <ul>
            <li>View, correct or change your personal information</li>
            <li>Request record of your personal information, we may charge for more than one request in a year if requests are excessive or repetitive Taxi Saver (PTY) LTD may charge additional administrative fees or may refuse your request</li>
            <li>Request your personal information to be deleted or destroyed, note that in cancelling your account Taxi Saver (PTY) LTD will retain your personal information according to legislative requirements and our policies</li>
            <li>To receive feedback if we cannot execute your request and/or if we cannot comply your request due to a credible reason</li>
            <li>Inform you if change in information has an impact on our decision about you</li>
            <li>Inform you of any unauthorized access to your personal information and provide evidence of our compliance to our obligation to this policy in reasonable notice</li>
            <li>Submit a complaint as a registered user</li>
        </ul>

        <p>When you have provided adequate proof of identity</p>

        <p>Users may exercise all rights as set out above in terms of POPIA and PAIA</p>

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